Express delivery providers offered speed, but their lack of ability to monitor shipments delayed the accurate delivery of many orders, ultimately costing them and the company precious time and money. In many ways, the supply chain industry has failed to keep in step with the increasing accessibility and convenience of technology. And while this mega-surge towards speedy accessibility has increased, the desire for transparency has not waned instead, it’s only increased with the speed of the times. The speed of technology has hastened the urgency in which we operate in the world, and for our industry, this means customers expect faster deliveries than ever before. Like it or not, we live in an ever-accelerating universe.
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